AI Employee Platform
Hand the repeat work to AI employees that know your business, follow your playbook, and never let a lead or a customer slip through the cracks.
What is the AI Employee Platform?
It is where you build, train, and manage the AI employees in your business. Each one gets a job, learns your business, and follows your playbook. They work through website chat, text messages, and the apps you already use. You stay in charge of what they do.
How It Works
How an AI Employee Is Built
Every AI employee is built the same way you would train a great new hire.
- 1
Role
Give it one clear job, like following up with every new lead.
- 2
Knowledge
It reads your website, or the details you paste in, so it knows your services, hours, and answers.
- 3
Instructions
Your playbook, written step by step. A setup wizard helps you write it, so nothing is left to guesswork.
- 4
Tools
Connect it to the apps it needs to do the job, like your calendar, CRM, email, and texting.
- 5
Processes
Set when it works: after a conversation, when a message comes in, on a schedule, or when another app gives it a nudge.
- 6
Guardrails
Clear limits on what it can say and do, plus a handoff to a person when a customer needs one.
- 7
Outcomes
You see what it did and how customers felt about it, so you can tune the playbook.
Where They Work
On Your Website, In Your Texts, and In Your Apps
Website chat
Answers visitor questions on your website day and night, and captures the lead before they leave.
Text messages
Two-way texting with customers and leads, with opt-outs honored automatically.
Your apps
Works inside the tools you already use, and hands work to other AI employees when a job has more than one step.
Jobs You Can Hand Off
Start With the Work That Keeps Slipping
A few of the jobs service businesses give their AI employees first.
Lead follow-up
Every new lead hears back fast, so fewer of them go cold.
Lead qualification
Asks the right questions first, so your team only spends time on real buyers.
Past customer check-ins
Reaches out to customers you have not heard from in a while and brings them back.
Appointment reminders
Sends reminders so fewer people forget, and your schedule holds.
Website questions
Handles the same questions your team answers ten times a day.
Offers and nurture
Keeps in touch with leads who are not ready yet, until they are.
Guardrails
You Stay in Charge
AI employees work inside the rules you set, and your people handle anything that needs a human touch.
You approve the playbook
Your AI employee follows the steps you set. Nothing more.
Test before it goes live
Try it out yourself before it ever talks to a customer.
A handoff to your team
When a customer needs a person, it passes the conversation to your team by email.
Opt-outs respected
People who ask not to be texted are added to a do-not-contact list.
Outcomes
See Exactly What Got Done
Weekly summary
An email that shows what your AI employees handled this week.
Customer satisfaction
Conversations are scored, so you can see how customers felt.
Goals and performance
Track results against your company goals in one place.
Connects With
The Tools You Already Use
- Google Workspace
- GoHighLevel
- Slack
- Notion
- Calendly
Your AI employees also take direction from your AI COO, so the owner can hand off a task and know it gets done. See how the pieces fit together on our AI Workforce page.
Ready to Start?
Build Your AI Workforce Your Way
Two ways to get going. Pick the one that fits how you like to work.
DIY
Learn It. Build It. Own It.
- Platform, agents, and templates
- Training and onboarding
- Ongoing support and community
- You build it, we guide you
Done For You
We Map It, Build It, Connect It, and Put It to Work
- We map your workflows
- We build and connect the agents
- We test and launch it for you
- We train your team
- 90 days of support
Questions
AI Employee Platform Questions
Do I need to know how to code?
No. You can build an AI employee by chatting with a setup wizard, or have our team build it for you.
Where do my AI employees work?
On your website chat, over text message, and inside the apps you connect. For phone calls, see our AI Voice Agent.
Can I test it before customers see it?
Yes. You can try your AI employee yourself before it goes live.
What happens when a customer needs a person?
It hands the conversation to your team by email, so a person can pick it up.
Can AI employees work together?
Yes. One AI employee can pass work to another, and your AI COO can give them tasks.
Which apps does it connect to?
Google Workspace, GoHighLevel, Slack, Notion, Calendly, Facebook, Instagram, and LinkedIn. It can also connect to other tools through webhooks.
How do I know what they are doing?
You get a weekly summary email, satisfaction scores on conversations, and a performance view tied to your goals.
Build More. Grind Less.
Build a more capable service business without burying yourself or your team under more busywork.
Empower Humans. Automate the Grind.