Accessibility Statement

Our Commitment to Accessibility

Voxe AI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that everyone deserves access to information and functionality, regardless of ability. This commitment extends not only to our website but also to the AI marketing solutions we develop for our clients.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible for people with disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor impairments (limited fine motor control, missing limbs)
• Cognitive impairments (dyslexia, ADHD, autism spectrum disorders)

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

• Clear, consistent navigation structure
• Logical heading hierarchy (H1, H2, H3, etc.)
• Skip-to-main-content links
• Breadcrumb navigation where applicable
• Focus indicators for keyboard navigation

Visual Design

• High contrast color schemes
• Sufficient color contrast ratios (minimum 4.5:1)
• Information conveyed through multiple means (not just color)
• Resizable text up to 200% without loss of functionality
• Clear visual focus indicators

Content and Media

• Alternative text for all meaningful images
• Descriptive link text
• Properly labeled form controls
• Clear error messages and instructions
• Captions and transcripts for video content (when applicable)

Interactive Elements

• Keyboard-accessible interactive elements
• Logical tab order
• ARIA labels and descriptions where needed
• Time limits that can be extended or disabled
• No content that flashes more than three times per second

Assistive Technology Support

Our website is designed to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Voice recognition software
• Screen magnification tools
• Alternative keyboards and pointing devices
• Browser accessibility features

AI Services Accessibility

We recognize that AI-powered tools must be accessible to all users:

Voice Agents

• Clear, natural speech patterns
• Adjustable speaking rates
• Support for TTY and relay services
• Alternative communication methods (text, email)

Website Development

• All client websites include accessibility considerations
• Semantic HTML structure
• WCAG compliance guidance
• Mobile accessibility optimization

Content and Optimization

• Plain language content recommendations
• Structured data that benefits screen readers
• Alternative formats for complex information
• User-friendly navigation structures

Testing and Evaluation

We regularly test our website's accessibility through:

• Automated accessibility scanning tools
• Manual testing with assistive technologies
• Keyboard-only navigation testing
• Color contrast analysis
• Mobile accessibility testing
• User testing with people with disabilities

Known Issues and Limitations

While we strive for full accessibility, some areas may have temporary limitations:

• Third-party embedded content may not fully conform to accessibility standards
• Some dynamic content updates may require page refresh for screen readers
• PDF documents are being updated for better accessibility
• Some legacy content may not meet current standards but is being improved

We are actively working to address these issues in our ongoing accessibility improvements.

Accessibility Training and Awareness

Our team receives regular training on:

• Web accessibility best practices
• WCAG guidelines and compliance
• Assistive technology usage
• Inclusive design principles
• Legal requirements and standards

Third-Party Content

Some content on our website is provided by third parties. We:

• Choose vendors with accessibility commitments when possible
• Provide feedback to third parties about accessibility issues
• Offer alternative ways to access information when needed
• Work to ensure critical functionality remains accessible

Mobile Accessibility

Our website is designed to be accessible on mobile devices through:

• Responsive design that adapts to different screen sizes
• Touch-friendly button and link sizes
• Compatibility with mobile screen readers
• Gesture-based navigation alternatives
• Readable text without horizontal scrolling

Feedback and Reporting Issues

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

When reporting accessibility issues, please include:

• The specific page or feature you encountered
• The assistive technology you were using
• A description of the problem
• Your browser and operating system

Response Timeline

We are committed to addressing accessibility concerns promptly:

• We will acknowledge your report within 2 business days
• Simple fixes will be addressed within 5 business days
• Complex issues will be prioritized and addressed as quickly as possible
• We will provide regular updates on progress for complex issues

Alternative Access Methods

If you cannot access certain content or features due to accessibility barriers, we can provide:

• Information in alternative formats (large print, audio, plain text)
• Personal assistance via phone or email
• Alternative ways to complete forms or processes
• Accessible versions of documents

Legal Compliance

We strive to comply with:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• State and local accessibility requirements

Continuous Improvement

Accessibility is an ongoing process. We are committed to:

• Regular accessibility audits and testing
• Incorporating accessibility into our development process
• Staying current with accessibility standards and best practices
• Gathering and acting on user feedback
• Training our team on accessibility principles

We review and update this accessibility statement regularly to ensure it reflects our current efforts and commitments.

Resources and Support

For general information about web accessibility, you may find these resources helpful:

• Web Accessibility Initiative (WAI)
• Americans with Disabilities Act (ADA) Information
• WebAIM: Web Accessibility in Mind
• Section 508 Government Requirements